See it, Say it, Sorted has become embedded in the UK culture—at least, for anyone who has been on a train in the last few years.
Although it is an uncomfortable phrase (something about the change from instruction to promise, and the not-quite-rhyme), it is easy to remember, and effective. Apparently, since the campaign started in 2016, the number of reports has gone up well over 350%.
It also, of course, applies to potential security breaches in your workspace. If one of your employees notices something unusual that could be a cause for concern, they should report it to their manager or to the IT department, so that they can ‘sort it’. That might be:
- A stranger somewhere they shouldn’t be
- A dodgy email—is it, or isn’t it, a phishing email?
- Sensitive information left on view—on a desk, on screen, on a whiteboard…
And so on.
How could you make a campaign to encourage people to raise a security concern in your workplace as successful a campaign as this one has been—despite how irritating some people find it?
It works because it:
- Appeals to the altruist in us (let’s keep each other safe)
- Reassures that someone will help (just tell us about it and we’ll deal with it)
- Doesn’t require much investment of time (it’s easy to do)
- Sits in an environment of known danger (terrorism)
- Doesn’t actively rely on fear (doesn’t even mention the risk).
Of course, one of the common complaints about See it Say it Sorted is that ‘it’ isn’t always sorted, even after someone has ‘said it’. Words have to be backed up by action—and sometimes require a cultural change, too. If people are criticised for reporting problems, they won’t do it again, and nor will people around them.
Can we help? Contact us on 0113 633 6230 or via our online form to talk to the Click and Protect team.
