Our stories

Don’t pass it on

You probably know that you shouldn’t share your password to anything with anybody. But many people do, and for what seem on the surface to be good reasons. How many people have access to your business social media accounts, for example, to cover the extended hours of social media? If you don’t use a dedicated social media management platform, you ...

Time to update your software

How many times have you clicked past that popup on Netflix—you know, the one that says ‘update your software’—telling yourself you’ll do it next time? Probably more often than you’d like to confess. If you’re getting update messages from your business device or software, though, it’s better not to ignore them. Updates typically include small fixes to problems that you ...

Have you taken the bins out?

Have you seen people throw rubbish out of their car windows? It is as though once it is out of their sight, it is not their problem. The digital world is similar. Every single email in your inbox, video on TikTok, document on Sharepoint, or photo in your cloud storage account is taking up space on a server somewhere in ...

Staying in control: your domain name

Losing control of your business domain name can happen in several ways. If you’ve forgotten to renew it before the expiry date, there is a grace period during which you can renew. However, if you don’t, someone else can acquire it. Cyber criminals often send fake emails pretending to be from your registrar, telling you it is time to log ...

Backups and baking

I was taught as a child that I should always crack each egg into a cup before tipping it into the mixing bowl, one at a time, rather than cracking the egg directly into the baking mix. That way you can check that the egg isn’t bad before adding it to the mix. It occurred to me recently that I ...
Butterfly wing as an example of deepfakes

Deepfakes, phishing and policies

Recently, an employee in a big finance company was tricked by scammers using deepfakes. The scammers sent a successful phishing email, which resulted in a video call where the scammers posed as the CEO and CFO of the organisation—and the employee was persuaded by follow-up emails, video-calls, and other messages to pay out millions of dollars over several transactions. These ...