Our stories

Making changes securely

If you are making changes—for example, to your website or to the scope of a project—it is important to implement a change control process. This matters. It might be both quick and easy to—for example—decide to replace one plugin with another in your WordPress implementation. However, the plugin may not work in your specific implementation, taking down your website. Then ...

In emergency, break glass

In our last post, we talked about the risks of sharing passwords. This is important for everyone, but perhaps especially so for those people with administrative access to your systems—and therefore control of your information and operations. However, what if there’s a significant problem requiring administrative access and the person with the correct access permissions just isn’t available? That’s when ...

Don’t pass it on

You probably know that you shouldn’t share your password to anything with anybody. But many people do, and for what seem on the surface to be good reasons. How many people have access to your business social media accounts, for example, to cover the extended hours of social media? If you don’t use a dedicated social media management platform, you ...

Time to update your software

How many times have you clicked past that popup on Netflix—you know, the one that says ‘update your software’—telling yourself you’ll do it next time? Probably more often than you’d like to confess. If you’re getting update messages from your business device or software, though, it’s better not to ignore them. Updates typically include small fixes to problems that you ...

Have you taken the bins out?

Have you seen people throw rubbish out of their car windows? It is as though once it is out of their sight, it is not their problem. The digital world is similar. Every single email in your inbox, video on TikTok, document on Sharepoint, or photo in your cloud storage account is taking up space on a server somewhere in ...

Staying in control: your domain name

Losing control of your business domain name can happen in several ways. If you’ve forgotten to renew it before the expiry date, there is a grace period during which you can renew. However, if you don’t, someone else can acquire it. Cyber criminals often send fake emails pretending to be from your registrar, telling you it is time to log ...